Why companies are reluctant to put their social secretary under pressure?
Florent Hainaut: “It is first of all a strong ignorance from companies about the world of social secretariats. From an outside vie it’s a little bit like working with one or the other does not change much. However, the industry’s competition is strongly increasing, especially for acquiring key accounts. Social secretariats try to distinguish by offering more related services related : – advice, insurance, preventive health and safety, etc.. IT developments are another important element of differentiation. Finally, the quality of support can vary from one provider to another, even within the same service as the quality of the relationship manager affected. This is also another important factor to reconsider when you want to break the relationship: an HR department can not be fully satisfied with his social secretary, but not ready for a new relationship where he could lose a trustfull relationship with his account manager, for fear of not to find the same relationship elsewhere.”
- If you do not have renegotiated the terms offered by your social secretariat since two to three years is that you’re too nice to him.
- Renegotiate does not imply necessarily go to the competition: a saving of 10 to 15% is a realistic goal to set.
- Consider a change of provider requires a thorough and rigorous analysis to well
- balanced opportunities and risks, and tag still a work voracious time and energy.
from Christophe Lo Giudice